Refund Terms for Constopia

1. General Policy

We offer refunds under certain conditions outlined below. By purchasing goods or services, you agree to these refund terms.

2. Eligibility for Refunds

Refunds may be requested in the following scenarios:

• Defective or Damaged Goods: If the product received is defective or damaged upon delivery.
• Incorrect Items: If the items received are not as described or differ from what was ordered.
• Cancellations: Services that are cancelled within 72 hours before the scheduled appointment may qualify for a full refund.

3. Non-Refundable Items

Certain items and services are non-refundable, including:

• Custom orders
• Services that have already been performed
• Digital downloads that have been accessed or used

4. Refund Request Process

To initiate a refund, please follow these steps:

1. Contact Customer Service: Reach out to our customer service team at service@constopia.com within 48 hours of receiving the product or service.
2. Provide Information: Include your order number, a description of the issue, and any supporting documentation (e.g., photos of damaged items).
3. Return Authorization: If applicable, you will receive a return authorization and instructions for returning the item.

5. Refund Processing

Once your request is received and approved:

• Refunds will be processed within 5 business days to the original payment method.
• You will receive a confirmation email once the refund has been issued.

6. Changes to Refund Policy

Constopia reserves the right to modify these refund terms at any time. Changes will be effective immediately upon posting to this page. Please review this page regularly for updates.

7. Contact Us

For questions regarding our refund policy, please contact us at:

• Email: help@constopia.com

8. Legal Disclaimer

This refund policy is subject to the laws applicable in your area. If any provision of this policy is found to be unenforceable, the remaining provisions will remain in effect.